FAQ

Question 1

About your Heritage Tour

Accepted Answer

* This tour was created in collaboration with Ancestry®, the global leader in family history and consumer genomics. Ancestry® harnesses the information found in family trees, historical records, and DNA to help people gain a new level of understanding about their lives.
* As part of your tour package, you’ll receive an AncestryDNA® kit within one month of booking your trip. Please complete the simple test as soon as possible to receive your DNA results.
* Prior to your tour, we will contact you to schedule your 5-hour pre-trip family history review with AncestryProGenealogists®.
* A genealogist from AncestryProGenealogists® specializing in Italian research will accompany your group and provide unique genealogical and heritage insight throughout the entire trip.
* Ancestry® offers customized ancestral home visits during and after the main trip for an additional cost. With these, one of the AncestryProGenealogists® staff will accompany you to the exact town or village in Italy where your own specific ancestors lived. If you’re interested in an ancestral home visit, ask about organizing one during your pre-trip family history review.

Question 2

Passport & visa requirements

Accepted Answer

*   In order to enter Italy, U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry.
*   We recommend having at least one blank passport page for entry stamps.
*   There is no visa required for U.S. or Canadian citizens.
*   If you are not a U.S. or Canadian citizen, you must contact your destination country’s consulate for your specific entry requirements.

Question 3

Tour pace

Accepted Answer

* You will walk for at least 3 hours daily across moderately uneven terrain, including cobblestone streets and paved roads, with some hills and stairs.
* Travelers should be healthy enough to participate in all included walks without assistance. Adding optional excursions may increase the total amount of walking on your tour.
* You should feel comfortable managing your own baggage at times.
* Go Ahead Tours and the Tour Director who accompanies your group are unable to provide special, individual mobility assistance to travelers on tour. The responsibility of the Tour Director is to ensure the group as a whole enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing, individualized assistance to any one traveler.
* If you have any mobility concerns or physical restrictions, please contact our Customer Experience Team.

Question 4

Transportation & arrival information

Accepted Answer

* Round-trip flights booked through Go Ahead Tours arrive in and depart from Naples. A representative from Go Ahead Tours will meet you at the airport and take you to your hotel. Please remain in the arrival lounge, as the representative might be escorting one of your fellow travelers to the bus at the time of your arrival.
* Transfers to and from the airport at your destination are included for travelers who have purchased their flights through Go Ahead Tours. Travelers who purchase their own flights may request airport transfers withGo Ahead Tours for an additional cost.
* All other included transportation on this tour is by private motor coach.

Question 5

Baggage allowance

Accepted Answer

*   Please note that our travelers are limited to one checked bag and one carry-on bag per person due to storage limitations on motor coaches and other transfers, which may include train connections or flights.
*   Contact your airline(s) for baggage size and weight restrictions for your flights, which may include on-tour flights in addition to your round-trip flights to and from tour. Please note that your included on-tour flights may have more restrictive baggage limits.
*   Some airlines may impose additional charges if you choose to check any baggage or exceed baggage size and weight restrictions. Be advised that you are responsible for any baggage fees incurred on all flights.
*   Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.

Question 6

Clothing & packing tips

Accepted Answer

*   We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, and a light jacket or rainwear.
*   A sturdy pair of walking shoes or sneakers is recommended for sightseeing.
*   You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
*   It is preferable not to visit churches or other religious sites with bare legs and shoulders (and entrance may be denied on this basis).

Question 7

Health

Accepted Answer

* There are no major health risks associated with traveling to Italy.
* At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Center for Disease Control and Prevention website at **[cdc.gov](https://www.cdc.gov)**.
* If you have medication that you take daily, be sure you have enough for each day of the tour as well as any possible delays encountered.
* If you have dietary restrictions and/or food allergies please notify Go Ahead Tours at least 30 days prior to departure by logging in to your account and updating your traveler info. To update this information closer to your departure date, please call our Customer Experience Team.

Question 8

Cuisine

Accepted Answer

* The cuisine of Southern Italy is often what diners think of when imagining Italian flavors—pasta with tomato sauces, olives and olive oil, zucchini, veal, and fish are all featured prominently on menus throughout the region.
* In Puglia, the fertile countryside produces great quantities of olive oil, tomatoes, artichokes, fennel, peppers, and onions. The region’s simple cuisine exalts these natural ingredients alongside the abundant fresh seafood and local lamb and beef. Puglia is renowned for its homemade pasta, made from local durum wheat and often formed in unusual shapes such as the *orecchiette* (little ears). A hearty meal in Puglia is often finished with homegrown yellow or white melons, watermelons, or grapes.
* For more authentic meals, try local *trattorias*, small restaurants set away from the main piazzas. A typical Italian meal includes wines and the occasional beer, followed by a few sips of after-dinner drinks like *grappa* or *limoncello*.

Question 9

Electricity & air conditioning

Accepted Answer

* Italy operates on the European standard 220-240 volts and uses Types C, F, or L plugs with two or three small, round pins.
* We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other device without a built-in converter.
* The strength of the air conditioning in European hotels is often not as strong or as cool as what you might be used to in the U.S. or Canada. When air conditioning is available, it is usually regulated seasonally and controlled centrally by the hotel.
* Your hotel may provide hairdryers, irons, and other small appliances. However, these amenities cannot be guaranteed.

Question 10

Connectivity

Accepted Answer

*   Wi-Fi is available in most hotels, though some charges may apply.
*   There is no Wi-Fi on any of the motor coaches.
*   Please contact your mobile service provider for information on roaming charges and purchasing an international data plan.

Question 11

Time zones

Accepted Answer

*   Italy is one hour ahead of Greenwich Mean Time (GMT) and six hours ahead of Eastern Time (ET).
*   When it’s noon in New York, it’s 6pm on tour.

Question 12

Currency

Accepted Answer

*   You will use the euro on this tour.
*   Better rates of exchange are usually available overseas, although it’s worth ordering some currency from your local bank to use when you first arrive.
*   We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
*   You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
*   Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
*   International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.

Question 13

Tipping

Accepted Answer

* At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
* We recommend tipping the equivalent of $7USD/CAD to $10USD per person per day for your Tour Director and the equivalent of $3USD per person per day for your driver.
* If applicable, we also recommend the equivalent of $2USD per local guide.
* Tips can only be paid in cash.
* Your genealogist from AncestryProGenealogists® will not be expecting a tip.

Question 14

Purchasing excursions on tour

Accepted Answer

* Most optional excursions will be available for purchase while you are on tour.
* Your Tour Director will only accept cash (in USD only), Visa, or MasterCard as payment for optional excursions.
* Please be advised that if you pay for an excursion by credit card while on tour, it may take up to three months for your card to be charged.
* Some optional excursions may only be purchased in advance. See page four of your tour itinerary for more information.

Southern Italian Heritage Tour: Campania to Puglia

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