FAQ

Question 1

Passport & visa requirements

Accepted Answer

*   In order to enter Morocco, U.S. and Canadian citizens need a valid passport with an expiration date extending at least six months beyond the date of reentry.
*   We recommend having at least two blank passport pages for entry stamps.
*   There is no visa required for U.S. or Canadian citizens.
*   If you are not a U.S. or Canadian citizen, you must contact each country’s consulate for your specific entry requirements.

Question 2

Tour pace

Accepted Answer

* You will walk for at least 3 hours daily across moderately uneven terrain, including paved roads and cobblestone streets, with some hills and stairs.
* Travelers should be healthy enough to participate in all included walks without assistance. Adding optional excursions may increase the total amount of walking on your tour.
* You should feel comfortable managing your own baggage at times.
* Go Ahead Tours and the Tour Director who accompanies your group are unable to provide special, individual mobility assistance to travelers on tour. The responsibility of the Tour Director is to ensure the group as a whole enjoys a relaxing and informative journey, and he or she cannot be relied upon to provide ongoing, individualized assistance to any one traveler.
* If you have any mobility concerns or physical restrictions, please contact our Customer Experience Team.

Question 3

Transportation & arrival information

Accepted Answer

*   Round-trip flights booked through Go Ahead Tours arrive in Marrakech and depart from Casablanca. You are responsible for going through customs, collecting your luggage, leaving the arrivals hall, and making your way outside of the airport. A representative from Go Ahead Tours holding a Go Ahead Tours sign will meet you outside of the airport and take you to your hotel. Please wait outside of the airport if you do not see the sign, as the representative might be escorting one of your fellow travelers to the bus at the time of your arrival.
*   Transfers to and from the airport at your destination are included for travelers who have purchased their flights through Go Ahead Tours. Travelers who purchase their own flights may request airport transfers with Go Ahead Tours for an additional cost.
*   A 4x4 Jeep ride in the Sahara Desert is included in the price of your tour.
*   All other included transportation is by private motor coach.

Question 4

Baggage allowance

Accepted Answer

* Please note that our travelers are limited to one checked bag and one carry-on bag per person due to storage limitations on motor coaches and other transfers, which may include train connections or flights.
* Contact your airline(s) for baggage size and weight restrictions for your flights, which may include on-tour flights in addition to your round-trip flights to and from tour. Please note that your included on-tour flights may have more restrictive baggage limits.
* Some airlines may impose additional charges if you choose to check any baggage or exceed baggage size and weight restrictions. Be advised that you are responsible for any baggage fees incurred on all flights.
* Make sure you label your baggage and keep valuables, medication, and documents in your carry-on bag.

Question 5

Clothing & packing tips

Accepted Answer

*   We recommend packing lightweight, loose-fitting clothing that can be easily layered to accommodate varying temperatures, as well as a light jacket or rainwear.
*   Please note that summer temperatures in Morocco are often very high and we advise wearing breathable clothing. Cotton, linen, or a quick-dry material is best for hot days outside, though a light scarf or extra layer may be needed for chillier evenings and early mornings.
*   You may want supportive walking sandals to keep cool during city sightseeing tours. Comfortable closed-toed shoes, such as sneakers or lightweight hiking boots, are best for activities in the desert.
*   Sun protection is very important. Bring sunscreen, sunglasses, and a broad-brimmed hat to protect your face and the back of your neck from the sun.
*   A small bottle of hand sanitizer may be helpful when other facilities are not readily available while on the road.
*   You may want to pack dressier attire if you plan to visit a high-end restaurant or attend a special performance.
*   It is preferable not to visit mosques or other religious sites with bare legs and shoulders (and entrance may be denied on this basis). Furthermore, in Morocco modest dress is preferred for women in general. Female travelers often feel more comfortable with shoulders and bare knees covered at all times.

Question 6

Health

Accepted Answer

* There are no major health risks associated with traveling to Morocco.
* At least 60 days prior to departure, check with your doctor or healthcare provider for the latest updates and entry requirements, or visit the Center for Disease Control and Prevention website at [cdc.gov](https://www.cdc.gov/).
* While in Morocco, we recommend drinking bottled water and refraining from consuming tap water, even when brushing teeth.
* Temperatures in this region often exceed 100 degrees Fahrenheit (30 degrees Celsius), especially during the summer months. Drinking plenty of water, limiting your alcohol intake, and using proper sun protection is extremely important in order to prevent the effects of dehydration and heat stroke.
* If you have medication that you take daily, be sure you have enough for each day of the tour as well as any possible delays encountered.
* Please note that certain medication, both over the counter and prescription, are banned in some foreign countries. The importation of these drugs can carry severe consequences. Please consult your physician four weeks prior to departure to ensure that any drugs you may want to bring with you are legal in Morocco.
* If you have dietary restrictions and/or food allergies please notify Go Ahead Tours at least 30 days prior to departure by logging in to your account and updating your traveler info. To update this information closer to your departure date, please call our Customer Experience Team.

Question 7

Cuisine

Accepted Answer

*   Moroccan cuisine consists of a unique blend of spices, such as saffron, turmeric, cinnamon, and cumin. Popular dishes include delicately spiced stews of meat, most often cooked with vegetables or fruit in a conical clay pot known as a tagine. These dishes are often added to couscous.

Question 8

Electricity & air conditioning

Accepted Answer

*   Morocco operates on 220 volts and use Types C or E plugs with two small, round pins.
*   We recommend packing a universal adapter, as well as a voltage converter if you plan on using your own hairdryer or other electrical device without a built-in converter.
*   Air conditioning is available in all of your hotels in Morocco.
*   Hotels may provide hairdryers, irons, and other small appliances, but these amenities cannot be guaranteed.

Question 9

Connectivity

Accepted Answer

*   Wi-Fi is available in most hotels, though some charges may apply.
*   There is no Wi-Fi on any of the motor coaches.
*   Please contact your mobile service provider for information on roaming charges.

Question 10

Time zones

Accepted Answer

*   Morocco is on Greenwich Mean Time (GMT) and five hours ahead of Eastern Time (ET).
*   When it’s noon in New York, it’s 5pm on tour.

Question 11

Currency

Accepted Answer

* You will use the Moroccan dirham on tour.
* The Moroccan dirham is a closed currency. This means North American banks cannot exchange for it and you can only obtain it once you arrive in Morocco.
* You can exchange your dollars for dirhams at a Bureau de Change in the airport, at a bank, and in most hotels.
* Keep your receipt after exchanging your money as you may need it to exchange your dirhams for dollars upon departure. You can do this at the airport for a good rate.
* We strongly advise that you take debit/bank cards and credit cards, which can be used to withdraw cash at local banks as needed.
* You can use most debit/credit cards at ATMs on the international networks Cirrus and Plus, but make sure to check with your home bank about withdrawal fees.
* Inform your bank and credit card company of your travel plans so that they won’t confuse your international purchases for fraudulent charges.
* International banks and businesses primarily accept debit and credit cards that work with the EMV chip system. If you do not already have at least one debit or credit card with a chip in it, we strongly recommend requesting one from your bank prior to your tour.

Question 12

Tipping

Accepted Answer

*   At the conclusion of your tour, it’s customary to offer your Tour Director and driver a gratuity in local currency. Please keep current exchange rates in mind.
*   We recommend tipping the equivalent of $7USD to $10USD per person per day for your Tour Director and the equivalent of $3USD per person per day for your driver.
*   If applicable, we also recommend the equivalent of $2USD per local guide.
*   Your guide will partner with a local aide to further assist the group during certain guided sightseeings in Morocco. We recommend tipping the equivalent of $1USD per aide.
*   Tips can only be paid in cash.

Question 13

Purchasing excursions on tour

Accepted Answer

* Most optional excursions will be available for purchase while you are on tour.
* Your Tour Director will only accept cash (in USD only), Visa, or MasterCard as payment for excursions.
* Please be advised that if you pay for an excursion by credit card while on tour, it may take up to three months for your card to be charged.
* Some optional excursions may only be purchased in advance. See page four of your tour itinerary for more information.

Highlights of Morocco: Marrakech, the Sahara & Fes

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